The Way Through: Leadership in the Face of a Crisis
“It's easy to lead when times are good, the true testament of a leader is when crap hits the fan do you run and hide or do you stick your neck out there and lead?”
What does it take to be a wartime CEO? I talked with Michael O. Browning Jr. on The Way Through this week to explore what Leadership looks like in the face of a crisis. If you don't know Urban Air, they're one of the largest family entertainment companies in the US... so you can imagine how impacted they were by the stay at home orders with their 12,500 employees and 10+ million customers. Michael didn't let shutting their doors stop him from making an impact, building partnerships and supporting their community to come out ahead on the other side.
Everyone can take-away something from the leadership skill Michael demonstrated, whether you're a CEO or not. He shares where to stand as a "wartime CEO" for your own business and how to act in the face of a crisis.
In this episode Michael Browning, CEO of Urban Air, and I discuss:
Leadership in the face of crisis
Two qualities you can use to lead
What kept him grounded despite all the chaos in making business decisions
How to keep pivoting your company and key ways to make decisions